Commercial

The National VIPER^® Bureau provides a complete range of services to forces which include:

• The preparation of video ID parades based on a nationally agreed Service Level Agreement
• Additional advanced editing of compilations to include the production of replicated and mosaiced features to meet specific user requirements
• Management, supply and support of the equipment installed at the data centres and at the VIPER^® sites within police forces which are utilised to provide the service
• A 24/7 service desk to manage the availability of user sites
• Project management to assist in the implementation of new sites
• Training courses for users covering the complete range of system processes
• Management, enhancement and delivery of the National Video Identification Database
• Maintenance of a complete set of user documentation